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Water and Lights – FAQ

What is an interim reading?

Estimation are used when no physical readings could be obtained and billing will indicate “interim” on your Municipal statement. Once we obtain the physical reading all the estimations will be credited towards the account and billed for the actual consumption.

How to take your electricity reading

Electrical meters have main digits displaying Kw Hours used (in black and white) and also one or two secondary numbers (in white and red), displaying fractions of the Kw Hours used.  The fractions in white and red may be directly on the right of the black and white numbers or below to the right.
When taking your reading you MUST IGNORE the numbers in RED & WHITE and only use the BLACK & WHITE numbers.

How to take your water reading

Water meters have black & white numbers to the left displaying Kilo Litres (Kl) used.  On the right-hand side is Red & White numbers displaying the reading up to 0.1 litres.
When taking your reading you MUST IGNORE the numbers in RED & WHITE and ONLY use the BLACK & WHITE numbers.

How to submit your own reading

Your reading together with Municipal account number must be e-mail to or submitted via telephone to the Sol Plaatje Municipality Accounts Department below or Alternatively call in your readings to 053 830 6911/ (ask for the Municipal Accounts Department) or make use of readings@solplaatje.org.za

You can also visit our website www.solplaatje.org.za and submit your readings by making use of the template under our Resident tab.

E-Mail your manual reading to 

Jennifer Mothobie jmothobie@solplaatje.org.za/
053 830 6410
Christopher Scoble
CScoble@solplaatje.org.za
/053 830 6512
Zenovia Coetzee ZCoetzee@solplaatje.org.za / 053 830 6520Ernest Thompson
EThompson@solplaatje.org.za
/ 053 830 6236
Mary Riet MRiet@solplaatje.org.za /
053 830 6517
Muriel Abrams MAbrams@solplaatje.org.za /
053 830 6486
Joseph Thahane jthahane@solplaatje.org.za / 053 830 6530Christobell Makoni cmakoni@solplaatje.org.za / 053 830 6514
Eunice Mangate emangate@solplaatje.org.za / 053 830 6539Mara Bogatsu MBogatsu@solplaatje.org.za / 053 830 6515
Mmabatho Makobo mmabatho@solplaatje.org.za /
053 830 6590
Angela Melaketso amelaketso@solplaatje.org.za / 053 830 6227


This needs to be done between the 5th and 19th of every month.

To ensure your account remains consistent we advise that you take your readings around the same date that Sol Plaatje Municipality usually take physical readings in your area.

Business Hours

Monday to Friday: 07:45 till 16:30

Saturday: 08:00 till 12:00

Lunch Time: 12:45 till 13:30

Cashiers, Water & Lights, Enquiries, Debt Control: Skeleton Staff during lunch