Estimation are used when no physical readings could be obtained and billing will indicate “interim” on your Municipal statement. Once we obtain the physical reading all the estimations will be credited towards the account and billed for the actual consumption.

Electrical meters have main digits displaying Kw Hours used (in black and white) and also one or two secondary numbers (in white and red), displaying fractions of the Kw Hours used.  The fractions in white and red may be directly on the right of the black and white numbers or below to the right.
When taking your reading you MUST IGNORE the numbers in RED & WHITE and only use the BLACK & WHITE numbers.

Water meters have black & white numbers to the left displaying Kilo Litres (Kl) used.  On the right-hand side is Red & White numbers displaying the reading up to 0.1 litres.
When taking your reading you MUST IGNORE the numbers in RED & WHITE and ONLY use the BLACK & WHITE numbers.

Your reading together with Municipal account number must be e-mail to or submitted via telephone to the Sol Plaatje Municipality Accounts Department below or Alternatively call in your readings to 053 830 6911/ (ask for the Municipal Accounts Department) or make use of readings@solplaatje.org.za

You can also visit our website www.solplaatje.org.za and submit your readings by making use of the template under our Resident tab.