{"id":699,"date":"2023-10-12T09:18:57","date_gmt":"2023-10-12T09:18:57","guid":{"rendered":"http:\/\/www.solplaatje.org.za\/wordpress\/?page_id=699"},"modified":"2023-10-12T10:07:27","modified_gmt":"2023-10-12T10:07:27","slug":"water-and-lights-faq","status":"publish","type":"page","link":"http:\/\/www.solplaatje.org.za\/wordpress\/water-and-lights-faq\/","title":{"rendered":"Water and Lights &#8211; FAQ"},"content":{"rendered":"\n<figure class=\"wp-block-image size-full\"><img loading=\"lazy\" decoding=\"async\" width=\"732\" height=\"162\" src=\"http:\/\/www.solplaatje.org.za\/wordpress\/wp-content\/uploads\/2023\/10\/SPM-LOgo1.png\" alt=\"\" class=\"wp-image-689\" srcset=\"http:\/\/www.solplaatje.org.za\/wordpress\/wp-content\/uploads\/2023\/10\/SPM-LOgo1.png 732w, http:\/\/www.solplaatje.org.za\/wordpress\/wp-content\/uploads\/2023\/10\/SPM-LOgo1-300x66.png 300w, http:\/\/www.solplaatje.org.za\/wordpress\/wp-content\/uploads\/2023\/10\/SPM-LOgo1-140x31.png 140w\" sizes=\"auto, (max-width: 732px) 100vw, 732px\" \/><\/figure>\n\n\n\n<div class=\"wp-block-pb-accordion-item c-accordion__item js-accordion-item no-js\" data-initially-open=\"false\" data-click-to-close=\"true\" data-auto-close=\"true\" data-scroll=\"false\" data-scroll-offset=\"0\"><h3 id=\"at-6990\" class=\"c-accordion__title js-accordion-controller\" role=\"button\"><strong>What is an interim reading?<\/strong><\/h3><div id=\"ac-6990\" class=\"c-accordion__content\">\n<p>Estimation are used when no physical readings could be obtained and billing will indicate \u201cinterim\u201d on your Municipal statement. Once we obtain the physical reading all the estimations will be credited towards the account and billed for the actual consumption.<\/p>\n<\/div><\/div>\n\n\n\n<div class=\"wp-block-pb-accordion-item c-accordion__item js-accordion-item no-js\" data-initially-open=\"false\" data-click-to-close=\"true\" data-auto-close=\"true\" data-scroll=\"false\" data-scroll-offset=\"0\"><h3 id=\"at-6991\" class=\"c-accordion__title js-accordion-controller\" role=\"button\"><strong>How to take your electricity reading<\/strong><\/h3><div id=\"ac-6991\" class=\"c-accordion__content\">\n<p>Electrical meters have main digits displaying Kw Hours used (in black and white) and also one or two secondary numbers (in white and red), displaying fractions of the Kw Hours used. &nbsp;The fractions in white and red may be directly on the right of the black and white numbers or below to the right.<br><em>When taking your reading you MUST IGNORE the numbers in RED &amp; WHITE and only use the BLACK &amp; WHITE&nbsp;numbers.<br><\/em><a href=\"https:\/\/www.kimberley.org.za\/wp-content\/uploads\/2015\/04\/PT-Sol_Plaatje-Manual_Readings-Water-Electricity-03.png\"><\/a><\/p>\n\n\n\n<figure class=\"wp-block-image size-full\"><img loading=\"lazy\" decoding=\"async\" width=\"156\" height=\"77\" src=\"http:\/\/www.solplaatje.org.za\/wordpress\/wp-content\/uploads\/2023\/10\/Picture2.png\" alt=\"\" class=\"wp-image-701\" srcset=\"http:\/\/www.solplaatje.org.za\/wordpress\/wp-content\/uploads\/2023\/10\/Picture2.png 156w, http:\/\/www.solplaatje.org.za\/wordpress\/wp-content\/uploads\/2023\/10\/Picture2-140x69.png 140w\" sizes=\"auto, (max-width: 156px) 100vw, 156px\" \/><\/figure>\n<\/div><\/div>\n\n\n\n<div class=\"wp-block-pb-accordion-item c-accordion__item js-accordion-item no-js\" data-initially-open=\"false\" data-click-to-close=\"true\" data-auto-close=\"true\" data-scroll=\"false\" data-scroll-offset=\"0\"><h3 id=\"at-6992\" class=\"c-accordion__title js-accordion-controller\" role=\"button\"><strong>How to take your water reading<\/strong><\/h3><div id=\"ac-6992\" class=\"c-accordion__content\">\n<p>Water meters have black &amp; white numbers to the left displaying Kilo Litres&nbsp;(Kl) used. &nbsp;On the right-hand side is Red &amp; White numbers displaying the reading up to 0.1 litres.<br><em>When taking your reading you MUST IGNORE the numbers in RED &amp; WHITE and ONLY use the BLACK &amp; WHITE numbers.<\/em><\/p>\n\n\n\n<figure class=\"wp-block-image size-full\"><img loading=\"lazy\" decoding=\"async\" width=\"157\" height=\"77\" src=\"http:\/\/www.solplaatje.org.za\/wordpress\/wp-content\/uploads\/2023\/10\/Picture3-1.png\" alt=\"\" class=\"wp-image-707\" srcset=\"http:\/\/www.solplaatje.org.za\/wordpress\/wp-content\/uploads\/2023\/10\/Picture3-1.png 157w, http:\/\/www.solplaatje.org.za\/wordpress\/wp-content\/uploads\/2023\/10\/Picture3-1-140x69.png 140w\" sizes=\"auto, (max-width: 157px) 100vw, 157px\" \/><\/figure>\n<\/div><\/div>\n\n\n\n<div class=\"wp-block-pb-accordion-item c-accordion__item js-accordion-item no-js\" data-initially-open=\"false\" data-click-to-close=\"true\" data-auto-close=\"true\" data-scroll=\"false\" data-scroll-offset=\"0\"><h3 id=\"at-6993\" class=\"c-accordion__title js-accordion-controller\" role=\"button\"><strong>How to submit your own reading<\/strong><\/h3><div id=\"ac-6993\" class=\"c-accordion__content\">\n<p>Your reading together with Municipal account number must be e-mail to or submitted via telephone to the Sol Plaatje Municipality Accounts Department below or Alternatively&nbsp;call in your readings to 053 830 6911\/ (ask for the Municipal Accounts Department) or make use of <a href=\"mailto:readings@solplaatje.org.za\">readings@solplaatje.org.za<\/a><\/p>\n\n\n\n<p>You can also visit our website <a href=\"http:\/\/www.solplaatje.org.za\">www.solplaatje.org.za<\/a> and submit your readings by making use of the template under our Resident tab.<\/p>\n<\/div><\/div>\n\n\n\n<p><strong>E-Mail your manual reading to&nbsp;<\/strong><\/p>\n\n\n\n<figure class=\"wp-block-table\"><table class=\"has-fixed-layout\"><tbody><tr><td><strong>Jennifer Mothobie<\/strong> <a href=\"mailto:jmothobie@solplaatje.org.za\/%20053\"><strong>jmothobie@solplaatje.org.za\/<\/strong><\/a><br><a href=\"mailto:jmothobie@solplaatje.org.za\/%20053\"><strong>053<\/strong><\/a><strong>&nbsp;830 6410<\/strong><\/td><td><strong>Christopher Scoble<\/strong><br> <a href=\"mailto:CScoble@solplaatje.org.za\"><strong>CScoble@solplaatje.org.za<\/strong><\/a><strong> <\/strong><br><strong>\/053 830 6512<\/strong><\/td><\/tr><tr><td><strong>Zenovia Coetzee<\/strong> <a href=\"mailto:ZCoetzee@solplaatje.org.za\"><strong>ZCoetzee@solplaatje.org.za<\/strong><\/a><strong> \/ 053&nbsp;830 6520<\/strong><\/td><td><strong>Ernest Thompson<\/strong> <br><a href=\"mailto:EThompson@solplaatje.org.za\"><strong>EThompson@solplaatje.org.za<\/strong><\/a><strong> <\/strong><br><strong>\/ 053 830 6236<\/strong><\/td><\/tr><tr><td><strong>Mary Riet<\/strong> <a href=\"mailto:MRiet@solplaatje.org.za\"><strong>MRiet@solplaatje.org.za<\/strong><\/a><strong> \/ <\/strong><br><strong>053&nbsp;830 6517<\/strong><\/td><td><strong>Muriel Abrams<\/strong> <a href=\"mailto:MAbrams@solplaatje.org.za\"><strong>MAbrams@solplaatje.org.za<\/strong><\/a><strong> \/ <\/strong><br><strong>053 830 6486<\/strong><\/td><\/tr><tr><td><strong>Joseph Thahane<\/strong> <a href=\"mailto:jthahane@solplaatje.org.za\"><strong>jthahane@solplaatje.org.za<\/strong><\/a><strong> \/ 053&nbsp;830 6530<\/strong><\/td><td><strong>Christobell Makoni<\/strong> <a href=\"mailto:cmakoni@solplaatje.org.za\"><strong>cmakoni@solplaatje.org.za<\/strong><\/a><strong> \/ 053&nbsp;830 6514<\/strong><\/td><\/tr><tr><td><strong>Eunice Mangate<\/strong> <a href=\"mailto:emangate@solplaatje.org.za\"><strong>emangate@solplaatje.org.za<\/strong><\/a><strong> \/ 053&nbsp;830 6539<\/strong><\/td><td><strong>Mara Bogatsu<\/strong> <a href=\"mailto:MBogatsu@solplaatje.org.za\"><strong>MBogatsu@solplaatje.org.za<\/strong><\/a><strong> \/ 053&nbsp;830 6515<\/strong><\/td><\/tr><tr><td><strong>Mmabatho Makobo<\/strong> <a href=\"mailto:mmabatho@solplaatje.org.za\"><strong>mmabatho@solplaatje.org.za<\/strong><\/a><strong> \/ <\/strong><br><strong>053&nbsp;830 6590<\/strong><\/td><td><strong>Angela Melaketso<\/strong> <a href=\"mailto:amelaketso@solplaatje.org.za\"><strong>amelaketso@solplaatje.org.za<\/strong><\/a><strong> \/ 053 830 6227<\/strong><\/td><\/tr><\/tbody><\/table><\/figure>\n\n\n\n<p><br><strong>This needs to be done between the 5th and 19th of every month.<\/strong><\/p>\n\n\n\n<p>To ensure your account remains consistent we advise that you take your readings around the same date that&nbsp;Sol Plaatje Municipality usually take&nbsp;physical readings in your area.<\/p>\n","protected":false},"excerpt":{"rendered":"<p>E-Mail your manual reading to&nbsp; Jennifer Mothobie jmothobie@solplaatje.org.za\/053&nbsp;830 6410 Christopher Scoble CScoble@solplaatje.org.za \/053 830 6512 Zenovia Coetzee ZCoetzee@solplaatje.org.za \/ 053&nbsp;830 6520 Ernest Thompson EThompson@solplaatje.org.za \/ 053 830 6236 Mary Riet&hellip;<\/p>\n","protected":false},"author":2,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"_monsterinsights_skip_tracking":false,"_monsterinsights_sitenote_active":false,"_monsterinsights_sitenote_note":"","_monsterinsights_sitenote_category":0,"footnotes":""},"class_list":["post-699","page","type-page","status-publish","hentry"],"_links":{"self":[{"href":"http:\/\/www.solplaatje.org.za\/wordpress\/wp-json\/wp\/v2\/pages\/699","targetHints":{"allow":["GET"]}}],"collection":[{"href":"http:\/\/www.solplaatje.org.za\/wordpress\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"http:\/\/www.solplaatje.org.za\/wordpress\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"http:\/\/www.solplaatje.org.za\/wordpress\/wp-json\/wp\/v2\/users\/2"}],"replies":[{"embeddable":true,"href":"http:\/\/www.solplaatje.org.za\/wordpress\/wp-json\/wp\/v2\/comments?post=699"}],"version-history":[{"count":10,"href":"http:\/\/www.solplaatje.org.za\/wordpress\/wp-json\/wp\/v2\/pages\/699\/revisions"}],"predecessor-version":[{"id":717,"href":"http:\/\/www.solplaatje.org.za\/wordpress\/wp-json\/wp\/v2\/pages\/699\/revisions\/717"}],"wp:attachment":[{"href":"http:\/\/www.solplaatje.org.za\/wordpress\/wp-json\/wp\/v2\/media?parent=699"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}